Paybybank

General information regarding PayByBank can be found at www.PayByBank.gr and a relevant video at www.youtube.com/watch?v=j8fdnbmqp30.

PayByBank is available at all Banks in Greece. In this document, there are screen shots from the online banking of 4 main banks in Greece, that show the steps that need to be taken by the shopper. PayBybank is available through phone banking, bank branch and by cash at service points available on www.paybank.gr/en/map.

Following are suggestions on how the merchant can present PayByBank:

If there is a page describing various payments methods, the following text can be added by replacing any reference to bank transfer. The website should not present to the shoppers the merchant’s IBAN since this will confuse the consumers as to the nature of Paybybank and they will think that Paybybank is not a bank transfer and the merchant will not benefit from the instant bank transfer.

“Instant Bank Transfer

You can pay for your purchase directly from your bank account in any Bank in Greece. To serve you better we use PayByBank. With this service we are informed instantly about your payment and there is no need to send us a deposit slip or call us to confirm the payment. PayByBank is a European solution that ensures instant payments and offers high level of transaction safety without the need of divulging sensitive personal data or to register. To use it, you need to log into your bank and after selecting Payments -> PayByBank enter your payment code that you will receive at check out. You can pay from your online banking, phone banking, a bank branch or in cash at service points available at www.paybank.gr/en/map. Any Paybybank payment, by cash or electronically, counts towards the tax free limit.”

On the check-out page if there is a Bank transfer option this should be replaced by the text “Instant Bank transfer”. If there is a page describing the various payment methods, the text “Instant Bank Transfer” can be linkable to that description.

For the shoppers to understand better how to use the payment code, on the page that the payment code is presented to the shopper along with the amount to be paid, the following is recommended to appear:

“To complete the payment, log into your bank’s site and after selecting Payment -> PayByBank use the payment code. You can pay from your online banking, phone banking, a bank branch or in cash at service points available at www.paybank.gr/en/map. This is an instant payment.”

If there is a page describing the various payment methods, the text “PayByBank” can be linkable to that description.

National Bank of Greece